Competitive Intelligence as an Approach to the Enhancement of Quality Assurance Units’ Management in Egyptian Faculties In the light of UAE experience

Document Type : Academic research papers

Authors

Department of Foundations of Education, Faculty of Women for Arts, Science and Education. Ain Shams University

Abstract

Abstract
This research aims to use the competitive intelligence as an enhancement strategy approach of the management of the quality assurance units in faculties. This research outlines the theoretical principles of the management of the quality assurance unit in universities in terms of concept, related points of interest and concern, and activities, the conceptual framework of competitive intelligence in universities in terms of its origin, concept, characteristics, and process. Moreover, this research highlights the experience of the United Arab Emirates in using competitive intelligence as enhancement strategy of the Quality Assurance Unit management, and means of applying its dimensions to enhance the quality assurance unit. This research adopted the descriptive approach, being consistent with its nature. The research concluded to a set of procedural proposals for the enhancement of the quality assurance unit management, using competitive intelligence as an approach. Subject to these proposals, the faculties are:
- To apply new approaches in management, such as competitive intelligence. Such approach is considered as an early warning tool that determines and analyzes the potential Strengths, Weaknesses, Opportunities, and Threats (SWOT) of their competitors and forecasts and evaluates related response strategies
- To provide training courses and workshops to the managers of quality assurance units and department coordinators
- To create Competitive Intelligence units to help providing the Quality Assurance Units with relevant data, information, and feasible visions to achieve quality objectives and guarantee institutional and programmatic accreditation

Keywords: Quality Assurance Units’ management – Egyptian Faculties - Competitive Intelligence

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Main Subjects